Aging and Disability Resource Connection (ADRC) of San Benito County network partners recognize that an individual’s or caregiver’s situation and circumstances may change quickly, leaving them with significant unmet needs, either for short periods of time, or sometimes for the foreseeable future.
The value of service coordination assistance cannot be understated; obtaining important community living supports in timely way can prevent unnecessary institutionalization, or save consumers and caregivers countless hours, or tens of thousands of dollars in costly decisions. Ultimately, it is about having someone knowledgeable and committed working in partnership with you to achieve the best possible community living outcome, given available individual, family, and community care and resources.
ADRC of San Benito County protocols dictate that, should the need arise, at least one network partner organization will assume the role of lead agency for the purpose of delivering short term service coordination to those in need of such support. This lead entity, and the designated individuals within these organizations, support at-risk consumers with urgent needs, but also support the network in expediting service requests and determinations, and serving as a sort of coordination and fulfillment specialist by bringing together multiple programs or organizations in service of either specific or wide ranging needs for up to 90 days while a longer-term plan is identified.
Service coordination is defined as an active, ongoing process that assists and enables individuals and families to access services and assures their rights and procedural safeguards.